Legal notice
1. Privacy Policy
Privacy Policy
At Tines Ranch CO LLC (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- IP address and browser data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share it only with trusted third parties, such as:
- Payment processors
- Shipping carriers
- Shopify and related ecommerce services
- Legal authorities if required by law
Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
Your Rights (CCPA – California Residents)
If you are a California resident, you have the right to:
- Know what personal data we collect
- Request deletion of your personal data
- Opt out of data sharing (we do not sell personal data)
To exercise any rights, contact us at:
Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Contact
For privacy-related questions:
2. Terms & Conditions
Terms & Conditions
This website is operated by Tines Ranch CO LLC. By accessing or purchasing from our website, you agree to the following terms.
Products
All products are made to order. Production times are approximately 3–4 weeks unless otherwise stated.
We reserve the right to modify or discontinue products at any time without notice.
Orders
We reserve the right to refuse or cancel any order for any reason, including:
- Fraud or suspected fraud
- Incorrect pricing or listing errors
- Stock or production limitations
Pricing & Payment
All prices are listed in USD. Payment must be received in full before production begins.
We reserve the right to change pricing at any time without notice.
Shipping
Shipping times are estimates only and are not guaranteed. Delays caused by carriers are outside our control.
Returns & Refunds
Please refer to our Returns Policy. All diamond sales are final and non-refundable.
Intellectual Property
All content, branding, images, and designs are the property of Tines Ranch Co LLC and may not be copied or reproduced without permission.
Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our products or website.
Governing Law
These terms are governed by the laws of the State of California, United States.