RETURNS & EXCHANGE POLICY

 RETURNS & EXCHANGES:

TINES RANCH CO DOES NOT ACCEPT RETURN OR REFUND ON ANY DIAMOND OR LAB DIAMOND PURCHASE. ALL DIAMOND PURCHASES ARE FINAL SALE.

We reserve the right to refuse orders and refund to anyone at anytime for any reason to anyone.

 ACCEPTS EXCHANGES FOR A DIFFERENT SIZE OF THE SAME PRODUCT BUT NOT ON CUSTOM ORDERS

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

TINES RANCH CO HAS THE RIGHT TO REFUSE AND NOT ACCEPT ANY RETURN.

But please contact TINES RANCH CO if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Jewelry damaged by CUSTOMER

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PLEASE CONTACT US AT TINESRANCHCO@GMAIL.COM FOR ANY QUESTIONS ON OUR RETURN & EXCHANGE POLICIES.

LIFETIME LIMITED WARRANTY ON ALL OTHER JEWELRY TO TINES RANCH CO DISCRETION, WE HAVE THE RIGHT TO REFUSE ANY WARRANTY CLAIM THAT DAMAGE TO JEWELRY IS THE FAULT OF OWNER.