RETURNS & EXCHANGE POLICY

 

RETURNS & EXCHANGES:


We reserve the right to refuse orders and refund to anyone at anytime for any reason.

I GLADLY ACCEPT EXCHANGES FOR A DIFFERENT SIZE OF THE SAME PRODUCT BUT NOT ON CUSTOM ORDERS
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

TINES RANCH CO DOES NOT ACCEPT RETURNS

But please contact TINES RANCH CO if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Jewelry damaged by CUSTOMER
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PLEASE CONTACT US AT TINESRANCHCO@GMAIL.COM FOR ANY QUESTIONS ON OUR RETURN & EXCHANGE POLICIES.
WE DO HAVE A 1 YEAR WARRANTY (FROM THE DATE OF PURCHASE) FOR REPAIRS ON OUR HANDMADE JEWELRY. CONTACT US TO DISCUSS ISSUES.
THANKS!!